Shipping policy
At Jalanji, we carefully pack every order to ensure your devotional products reach you safely and in perfect condition.
Processing Time
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery time after dispatch:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery times may vary due to courier availability, weather, or unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout before payment.
- We may offer Free Shipping on selected products or promotional offers.
Order Tracking
Once your order is shipped, you'll receive a tracking link via Email or WhatsApp, allowing you to track your package in real time.
Delivery
Please ensure that your shipping address and contact number are accurate. Jalanji is not responsible for delays or failed deliveries caused by incorrect information provided during checkout.
Damaged or Lost Packages
If your order arrives damaged or you do not receive your package within the expected timeframe, please contact us within 48 hours of delivery (or expected delivery). We'll work with our courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, feel free to contact our support team. We're always happy to help.